FOR THE CLIENT_We aim to bring the fun and a positive experience and I know we can achieve this together….
CANCELLATION POLICY In receiving an email form signed contract, in the event that you cancel the contract for any reasons, 100% of all monies owing shall be paid to Face Painting Melbourne in order to offsett its loss of business.
LATE PAYMENTS When a payment is overdue without any communication or extension granted a $15 administration fee is charged to the client. The client will incur this fee each week a reminder invoice is sent until paid.
INDUCTIONS For each person that has to complete an induction in order to work in your organisation/company that takes longer than 10 minutes a $20 fee is charged
INSURANCE All Face Painting Melbourne artists hold a current Certificate of Currency and a valid Working with Children Check. http://www.workingwithchildren.vic.gov.au/home/about+the+check/how+is+a+...
SAFETY The client is responsible for providing a safe workplace at all times. The performers have the right at any time to cease performance in the event they believe their safety is at risk, without forfeiting payment.
ON SITE SHELTER Client must provide shelter and parking for artists unless otherwise arranged. We cannot work in rain, high winds or blistering sunshine. An umbrella is not classsified as adequete shelter.
Artists are not child minders and an adult should always accompany children.
OHS Face Painting Melbourne maintains to the best of their knowledge, that the artists booked are professional artists and follow industry standard of occupational health and safety (OHS) on any job they attend. Face Painting Melbourne is not responsible for any negligence on behalf of the artist booked for your event. In the case that the client feels the artist is not to be paid, Face Painting Melbourne is still to be paid 50% of the total bill
LATENESS If you happen to be late to your booking we charge in half an hour incremnets to stay longer
PHOTOS Feel free to use and edit any photographs, text and video from (Face Painting Melbourne website) for your publicity. In return, we would be very grateful for any copies of photos taken during the performance. A photo agreed by Face Painting Melbourne to be used on any social media platform requires recognition of Face Painting Melbourne. When signing a contract you are agreeing that Face Painting Melbourne may use work done during your booking on social media platform, print and email.
IMPORTANT No child or adult with an allergy, flu or skin condition will be painted.
ABOUT YOUR ARTISTS Advanced professional artists are those that have had years of training and experience and will deliver their best at all jobs. When speed is required they know what they are doing and how to do it.
PARKING The reimbursement of parking fees applies where parking is not provided.
LAST MINUTE BOOKINGS May incur additional fees TOLL FEES If an artist has to travel by a toll road the fee will be added
IN ADDITION Last minute bookings (5 days or less before event) require full payment due on receipt of invoice. Please provide invoicee details
WE BRING Joy! We bring everything we need to set up and start at booking time. For Face Painters this includes a table for our materials and a high chair for the guests to sit while being painted. Marquee and lighting can be supplied at extra cost
MATERIALS used by our face painters are non-toxic and water based. Each artist brings professional grade tools and equipment We are happy, professional and wonderful with guests of all ages
COSTUME alters depending on the act. We may be able to wear your branding when appropriate